Sunday, March 31, 2019

Leader path, Part I


Dr. Coyey describes the four roles of leadership as modeling, Pathfinding, alignment and empowerment. The fundamental role of a leader is to provide a good example for others to follow or to act as a role model. It involves showing credibility, integrity, diligence, humility, spirit of leadership and support to others. I believe the ultimate test of an effective leader is the ability of creating a path for an equally successfully leader. One is never successful unless he or she has a successful successor. Throughout my life, I have encountered situations in which I have acted as a role model. For example, I act as a role model to my younger siblings in relation to pursuing education. Having known the importance of pursuing education, I have been a good example to those who are younger than me by working hard and proving self-improvement and continuous education is critical in life. Secondly, I mentor younger people on the need to adopt positive lifestyles and to face the world with determination and enthusiasm. I mentor these people about the benefits of avoiding risky behaviors, adopting healthy lifestyles and setting personal goals. In order to demonstrate a good example, I commit to healthy behaviors such as going to the gym and participating in physical activities with some of my friends. Role modeling requires one not only to provide the necessary example, but also to mentor and instill positivity. It requires one to acknowledge differences and to respect diversity. One has to see everyone as having unique abilities and weaknesses.

The second fundamental function of leadership is Pathfinding. Pathfinding involves finding the vision and deciding the mission and values to drive the mission. I aspire to be a responsible family person and citizen who contribute positively to the advancement of justice, equitable and a successful society. My mission in life is to bring up a responsible family that is build on strong virtues and values and that is stable. In addition, I strive to ensure I contribute to making the society equal by advocating the rights of the downtrodden, the weak, the vulnerable and those in need of my support. That is why I commit myself to charity and volunteer work. I strive for a justice society by respecting the rights of others and working to ensure I live in harmony with my neighbors and promoting peaceful co-existence between different people. I will strive to learn, for it is through continuous learning that one growth and growth is the key to living a positive and fulfilling life. I will strive to understand, for it through understanding that one gains knowledge and find value. Value is the basis for respecting diversity, making decision and taking actions. My life journey to self-actualization is guided by hard work, determination, optimism, respect for self and others, appreciation of diversity, being responsible for my actions and seeking knowledge. Success in life and education require determination sacrifice and hard work. AS such, I ensure my efforts and resources are directed toward achieving high academic qualification and improving my worth as an individual. One can only be able to bring up a stable family when there is a strong foundation of resources and prospectus successes in future. I strive to ensure I build a strong foundation for the family not only through material provision but also through strong morals and good behaviors.
I always listen and observe others to gain understanding of their needs and their desires. I maintain an open mind and respect our diversity which enables me to view weaknesses and strengths of different people. However, I first acknowledge my weaknesses and work to improve on them as I strive to help others improve their status. I believe listening is the best competence of any leader. A leader who listens and expresses the humility of listening to everyone including subordinates is able to understand the needs and grievances of his or her subjects. As stated in my life mission, I seek to understand and one cannot understand without listening and being receptive to inputs from others. For example, while making family decisions I listen to all the people who will be affected by the decision. I communicate adequate on the intent of every decision and often involves everyone in making the final decision.
I attempt to meet the needs and desires of others by being there for those who need my assistance and striving to make the society better and accommodative to all. I am a devote charity person and I believe in sharing and assisting those who are I need. I provide a platform for others to succeed in life by supporting their goals and mentoring them. For example, after the recent cyclone that hit Vanuatu, I donated through the International Medical Corps appeal for donation. I believe no matter how insignificant my contribution is, with unity, collaboration and determination we can help each other overcome difficulties and succeed.

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Servant Leadership and the Individual


Question 1.
According to Lea Williams, a servant-leader is guided by an overarching, prophetic and transforming vision that is conceived carefully and articulated with vigor. Fannie Lou fits this definition exemplarily. She rose to be an example of civil rights leaders who adopted direct action response to injustices, inequalities and oppression in Mississippi and the wider USA. She inspired the people around her to register and vote as a way of gaining political representation and equality. Fannie recognized a connection between the lack of access to the political representation and the severe poverty among African American and started massive campaigns to urge African American to register and vote and advocated anti-poverty programs. In order to gain the support of her followers, Fannie took numerous steps of bravery including persevering hardship, losing her job, harassment, physical assault and other forms of intimidation. However, she remained steadfast. For example, when the news of voter registration reached her employer, Marlow demanded that she withdraw her voter application. However, Fannie chose to lose her job and pursue her goal of liberating her people. She had a strong resolve and will pursue equality and economic empowerment of the poor. She led through action and example and she always remained at the front line of the liberty fights. The irony of her leadership was that her personal down-home style made her work with grassroots people. She would mobilize students and plantation workers to agitate their liberties. Although she is recognized as one of the fiercest black female leaders, she never got a lot of limelight compared to her male counterparts such as Martin Luther King. Her ideas of fighting for values beyond her personal goals and mobilize people to support her course make her a classical example of a servant-leader. She rose up as a situational leader when the oppressed need someone to voice their grievances and lead their struggle. Without any form of education, she emerged as a good orator, a fierce advocate, and a strong leader.

Question 2
The ability of a leader to perceive, define and express reality is critical to leadership. When a leader perceives, understand and express reality, he or she is able to set visionary but realistic targets. The leader is able to understand the dynamics of every situation and as such is able to plan for all confounding factors in mind. An effective leader understands that it takes the support and commitment of followers to achieve goals. As a result, he or she understands the immense responsibility of selecting and nurturing motivated and committed followers. For example, the implementation of a project in an organization cannot succeed without employee buy-in. As a manager, one needs to ensure employees understand the importance of the project and express their commitment to the project. The leader needs to communicate effectively and motivate the employees and make them understand their contribution is vital to the success of the project. An effective leader needs to build a lot of competence in discovering, unleashing and managing diversity. Due to globalization, cultural competence has become an integral prerequisite of every leader.
As a leader, I exhibit some of the competencies described by Max. First, I am a transformative leader who is able to mobilize support toward a common goal. I understand the importance of teamwork in achieving common goals. As such, I am a strong advocate of cultural competence. In the future, I work to improve my competence in selecting and nurturing leadership and expressing reality to followers. I tend to be an optimist and often may overlook risks.


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Managerial accounting


A good restaurant typically starts with an excellent defined annual plan and also the operating budget. When considering the forecasted breakfast, lunch, and evening spending per head, the number tend to make sense. When calculating the revenue and the operating objectives into the effective daily number, the numbers show realistic revenue goals in a certain time period. From the calculation in the profit and loss statement, it is clear that the restaurant will make a profit, in the long run.

It would make more sense to locate the restaurant on the college campus. Locating the restaurant on the college campus will be beneficial as this will increase the number of daily customers visiting the restaurant. Locating the restaurant on the campus will mean that students will be spending approximately three dollars for breakfast, eight dollars for lunch and maybe ten dollars for breakfast. The prices for the meals available in the restaurant make sense and they tend to consider the financial position of students. Most students will be taking two meals in a day which means they will be spending about 11 dollars on a day. When the restaurant maintains its prices, it will experience an increase in the number of students visiting the restaurant; thus, result in an increase in sale which will later contribute to a rise in profits. Locating the restaurant in the college provide the opportunity of positioning the brand on a permanent done-out radar for a customer learning how to manage their own discretionary income. Because the restaurant is considering opening in US, it is important to locate in a university as it provides a venue where the restaurant can build awareness of the brand.
The menu in the restaurant is appetizing because it provides different types of fillings. Thus, students have various options that they can select from. I would consider adding some more options in the menu. Because I plan to start the restaurant on a college campus, it is better to add more options because students normally have the desire for more varieties in their menu options. The restaurant should ensure that it has all the options that students want so as to avoid the probability of students leaving the campus because they can get better-quality food elsewhere. A product I would consider adding to the menu is pizza where students can enjoy the pizza by a slice or by the pie and also breadsticks and a very wide variety of salads. Some other products that students would enjoy include fresh salads, smoothies, and juice these are products that are preservative-free, natural, and plain scrumptious.
I would consider investing in this venture because the business provides great opportunities for making profit. The benefit of locating the restaurant in the college is that one thing that drives Millennials is convenience. The Millennials normally want what they want, where they want, and when they want it. Hence, if I have something in the right place that is appealing to them, they will purchase it. The business will see huge success by starting the restaurant on a college campus.
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Critical Commentary


Discussion Question: What lesson does the Elizabeth Gilbert experiment demonstrate?
Answer: Since her childhood, Gilbert has had to contend with the reality that most people make an erroneous first assumption that she is male. Gilbert admits that she is not very feminine as she keeps short hair; she has broad shoulders and a strong jaw. Gilbert also admits that she does not understand the principle of makeup thus does not wear them (203). Gilbert chose to transform to a man for one week and acquire an actual experience of manhood. Indirectly, Gilbert’s transformation was a strategy to demonstrate the differences between men and women in the society. Gilbert takes readers through the transformation process; a process that includes wearing bandages to conceal her breasts (204). Readers are able to experience life as a woman and as a man, through Gilbert's experience. 

Gilbert’s male friends give her tips on the behavior she needs to demonstrate so as to pass as a man. Readers get to understand that men interrupt people with impunity, men also curse recklessly and they never talk about their feelings. Already, Gilbert, as well as the readers get to perceive the stereotypical male world. Gilbert’s encounter also reveals that the reality can differ from the stereotypical perceptions. Gilbert encounters a menacing black man who appears ready to fight the man “Luke”. Gilbert experiments demonstrate that men and women are different beyond the physical aspect.
2        Key Points
  1. Gender stereotypes on matters related to how men and women should behave constrict people to live within the established perception. The perception that men should be tough and should not show their emotions pushes some men to show their toughness yet they need help and support (209).
  2. Societies should demolish the social construct developed by stereotypes and allow people to express themselves as they desire
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Business Management


Overview
Organizations that strive to remain successful and retain their competitive edge must embrace relevant technologies and business intelligence (BI). The technologies and BI give enable organizations to transform data into meaningful inputs for policy and strategy decisions. Bill operates a small company that ships fresh fruits across international boundaries. Bill deals with perishable products thus the need to deliver the fruits within the shortest time. Bill needs technologies and BI that will enhance communication, delivery and distribution of the fruits. Business intelligence and technologies provide businesses with in-depth knowledge on critical factors such as customers, competitors, business operations and the economic environment.

Business Intelligence: Overview
Business intelligence represents a data analysis process that enables business owners and executives to make informed business decisions. In the business circles, business intelligence carries two different meaning. The first meaning represents the human intelligence capacity that exists in businesses. The human perspective of business intelligence focuses on the application of cognitive abilities and technologies to the management. The second meaning of business intelligence relates to the information valued for its monetary value and relevance. Valuable information is expert information, knowledge and technologies that are necessary for the management of businesses (Ranjan, 2009). Business intelligence implies having a comprehensive breadth of knowledge of factors that influence an organization’s performance.
Business intelligence provides users with actionable information that business owners can use to determine the company’s direction. Business intelligence (BI) comprises of a diversity of tools and applications that business owners can use to collect internal and external data. The business owner uses the data to generate analytical results that are ideal for making decision in the direction of the organization. Business intelligence provides users will several potential benefits. First, business intelligence programs help in the acceleration and improvement of decision-making
Organizations gather accurate data over time and the management uses the data to make effective decisions. Business owners can extrapolate information from the external environment and make accurate forecasts on the future trends and economic conditions. Business intelligence also enhances operational efficiency. Business intelligence acts like a crystal ball that allows the businessman to evaluate the current position of his business as well as make effective predictions on the best course that the organization can take. Moreover, business intelligence also helps organizations to realize new revenues and gain a competitive gain over competitors in the same industry (Olszak, 2014). Business intelligence can also assist an organization to recognize market trends and identify problematic areas within the organization. Data that business owners gather can include historical as well as current data.
Business Intelligence and the shipping industry
BI enables organizations to focus on their customers at an in-depth level so as to retain customers. Organizations that embrace business intelligence can accelerate the speed of distributing goods to the respective customers and suppliers. Additionally, the organization can use and analyze the data gathered so as to gain a competitive advantage. Bill requires the online analytical processing (OLAP) as part of his business intelligence. OLAP is a computer system that enables a user to extract and view data from different perspectives. Bill can use OLAP to make a comparison of data, for instance, sales over a period. Bill can also use OLAP for data mining. OLAP operates with a moderate database that comprises of data relevant to the business transactions. Bill can use systems such as the open data connectivity to export data from different databases to a multidimensional database for OLAP (Horkoff et al. 2014).
The integration of business intelligence in the shipping business can enable organizations to improve service efficiency. Business intelligence can help Bill to improve the effectiveness of his services. The integration of different applications into the business allows Bill to generate huge amounts of data that he can use to analyze his operational processes. The analysis of operational processes would enable bill to detect areas that require adjustments and minimization of expenses. Bill can also adopt BI intelligence that he can use to measure financial performance. It is critical for Bill to conduct regular financial assessment t determine the financial direction of his shipping company.
 Bill can monitor the financial health of the organization and establish areas that require adjustments so as to boost the company’s financial health. Bill also needs to implement performance improvement system as part of his business intelligence. The performance improvement system will enable Mr. Bill to develop his company’s bottom line. Additionally Bill will have better control over processes within his shipping company. Bill will use the system to manage his employees and ensure they demonstrate maximum output in terms of productivity. Business intelligence also involves the management’s ability engage in active profit management profitability management and analysis empowers users to analyze the performance of partners, suppliers and collaborators (Olszak, 2014). Profitability management and analysis enables business owners such as Bill to evaluate risk trends and make profitability forecasts.
Bill’s shipping company could also use mobile business intelligence. Mobile business intelligence refers to the ability, to access data and reports through mobile devices. Bill transports fresh fruits across the world thus the need for him to stay in touch with his suppliers as well as customers. Bill can also liaise with distributors and supply chain partners to acquire data on the progress of fruit deliveries as well as the availability of fresh fruits when required. Mobile business intelligence will enable Bill to keep in touch anytime anywhere. Mobile business intelligence has become popular because of the consumerization of IT. Bill can use his mobile applications to sources for the best supply of fresh fruits from within and across the world. Bill can also use mobile business intelligence applications to manage his finances. The convenience of having mobile application is that Bill can access and manage his financial reports, book reservations and sources for new markets from any location. Bill can also use the mobile business intelligence to make confirmations of payments upon the sale or delivery of goods.
The fresh fruits shipping company can also benefit from corporate performance managements as a critical component of business intelligence. The corporate performance management enables the business owner to conduct an aggregate assessment of the organization’s performance. For instance, the entrepreneur can calculate the financial metrics based on the analysis of sales and profits across a specific timeframe. The platform also enables the management to assess organizational learning and the growth metrics. Bill can utilize the corporate performance management to simplify the practice of assessing the organization’s performance. It is through effective assessments that the businessman can draw well-thought decisions, in the direction and the future of the business (Ranjan, 2009).

Technologies for the Shipping Company
The shipping industry integrates a significant number of technologies to enhance operations. The management must be abreast with new technological inventions aimed at improving service provision. Bill’s shipping company requires technologies that will enhance activities such as planning, managing, tracking and securing of shipment. Companies engaging in international shipping must embrace technology as the shipping process involves a diversity of complex processes (Horkoff et al. 2014). Additionally, the business of international shipping requires technologies that guarantee prompt solutions and subsequent continuity of the business.
Bill’s shipping company must focus on several critical areas of technology. First, Bill should focus on automation i.e. the digitization of processes to ensure to enhance and hasten the shipping process. The adoption of automation tools will ascertain that the company get into the virtual space of business and engage in effective management of customer’s requirements. Automation tools enable the shipping company to engage in prompt country-to-country comparing thus ensures that fresh fruits are sold at the appropriate selling price. The automation tools also enable the business owner (Bill) to record and store his shipment documentation forms, in a secure place. Bill must have all essential documentation for his business to enhance his ability to make follow-ups and also make a comparison of sales across a specific duration.
Secondly, Bill must concentrate on enhancing security i.e. ensuring that the shipments are safe and secure. Bill’s business thrives on the basis of his ability to provide his customers with fresh fruits irrespective of their location. For instance, Bill requires a monitoring and tracking device that will ascertain that Bill can monitor his shipments from the main office. An ideal example of a tracking and monitoring device that Bill and his shipping company can use is the RFID tags. Bill can employ RFID technology that will work with integrated sensors to build a secure tracking system (Todorovic, & Lazarevic, 2014).

Security also entails ensuring that the fresh fruits shipping company is protected from fraud. Businesses that operate on an international platform need to secure their payment systems and ascertain that they do not fall victim to fraudsters. For instance, Bill can adopt the credit fraud protection technologies to protect itself from the risk of fraudulent exchanges and payments. A shipping company that operates on an international platform must also embrace electronic billing as a critical type of technology (Ciano, 2012). Electronic billing technologies allow the shipping company to make direct payments to its suppliers. Additionally, the billing system allows the customer to make direct payments to the shipping company. Bill can also consider the use of Global Positioning Systems (GPS) as a navigation system that tracks the containers during shipping. Bill can establish the precise location of his shipment in case the need arises.
Bill also needs to embrace the World Wide Web as a platform for reaching out new and existing clients. Bill may be using the World Wide Web to source fresh fruit supplies, but he needs to establish his own website so as to connect with a wide network of people. Bill can establish an interactive web page for his shipping company. The web page will be a communication platform as well as an advertisement platform. The existence of an interactive website enables the company to engage in active interaction with the suppliers, customers, and distributors. An active web page also allows the business owner to answer queries and respond to complaints that relate to the business. An active web page can also serve as an ideal platform for the shipping company to market itself as a rising leader in the shipping industry. The company is young thus the need to remain aggressive in its advertising so as to attract additional customers. The website can contain offers and discounts so as to woo new customers to the company. Overall, the shipping company must strive to establish a web page that serves as a one-stop shop for current, new and potential customers. The web page should provide adequate details such as the shipping options and cost and the ability of the customer to track his shipment. Customers feel drawn to companies that provide them with the convenience they desire.
The importance of business intelligence and technologies in Businesses
Business intelligence and technologies reveal a company’s position in comparison to its competitors. A business owner can assess the current position of the business and engage in effective strategies that will help the business to realize continued success. Business intelligence also reveals changes in customer behavior and spending patterns. A businessman will be quick to note the changes and adjust his business and services provision to suit the changing customer needs. Business intelligence and technologies also reveal the capabilities of the business. The business intelligence and technologies ascertain that the business owner has a detailed account of the business’ financial performance. The business owner uses the information to establish effective strategies to drive the organization forward (Ciano, 2012). Businessmen can use the intelligence and technologies to gauge the market conditions and determines the future trends that may influence the performance and future profitability of the organization. Additionally, business intelligence and technologies can enable an organization to assess the social, regulatory and political environment and make effective adjustments.
Conclusion
Bill’s fresh fruit company is young and thus needs to adopt the most effective business strategies so as to guarantee quality and attain customer satisfaction. The fresh fruit company will battle with other shipping companies that are successful. Bill must ensure that he remains ahead of his game in terms of ensuring that his shipping company satisfies the customer’s needs. The adoption of the latest technologies and business intelligence enables the company to undertake strategic decisions that boost the company’s performance. Business intelligence and technologies ascertain that the business engaging in strategic decision-making that involves analyzing of the past, current and future outlook of the organization.
Reference
Ciano, P. (2012). International Shipping: Moving at the speed of technology. Global logistics
Horkoff, J., Barone, D., Jiang, L., Yu, E., Amyot, D., Borgida, A., & Mylopoulos, J. (2014). Strategic business modeling: representation and reasoning. Software & Systems Modeling, 13(3), 1015-
Olszak, C. M. (2014). An Overview of Information Tools and Technologies for Competitive Intelligence Building: Theoretical Approach. Issues in Informing Science & Information Technology, 11139-153
Ranjan, J. (2009). Business intelligence: concepts, components, techniques and benefits. Journal of theoretical and applied information technology. Vol. 9(1): 60-70
Todorovic, V. & Lazarevic, M. (2014). On the usage of RFID tags for tracking and monitoring of shipped perishable goods. Procedure engineering. 

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Friday, March 29, 2019

Semiotics


Introduction
Our thoughts and actions are often or rather governed automatically by a set of composite conventions and cultural messages which depend on the ability to interpret them instantly and instinctively. When we see the different colors of a traffic light, we automatically know how to react. We discern this without even thinking about it. That is because this is a sign which has gotten established by cultural convention over an extended period. That just requires a deal of unconscious cultural knowledge to value its meaning. The definition of semiotics is never complete without that of ‘signs’. A sign gets described as a meaningful entity which stands for something, other than itself. Signs appear in various physical form including sounds, words, images, acts or objects. In semiotics, physical forms are sometimes called the sign vehicle). It is noteworthy that signs possess no intrinsic meaning. An object, say, only becomes a sign when the user invests it with a meaning, or with a reference to a recognized code (Morris, 2008).
The topic of semiotics for long has proven tricky both in description and definition to many. When talking about in most cases, what springs in the minds are those which get routinely referred in our everyday life. These include road signs, pub signs and star signs. If one were to go by that, this could probably lead to an assumption that semiotics is about 'visual signs'. Furthermore, some consider semiotics to be drawings, paintings, and photographs and get keen to direct others to the art and photography sections. All these assumptions get geared towards the same thing. In summary, the shortest definition of semiotics is that it is the study of signs (Morris, 2008). Based on its tradition Semiotic explores a lengthy study into symbols and signs considering these as significant elements of communication. Different from linguistics, semiotics also studies non-linguistic systems.
Divisions or branches of the subject matter (Semiotics)
Semiotics often is divided into three categories.
Semantics: According to Morris the area semantics as a branch of semiotics, relates signs with their designate, or that to which these signs refer to, their denotata, or meaning (Morris, 2008).
Syntactics: As a branch of semiotics, syntactic that studies the formal relations between signs or expressions in abstraction from their signification and their interpretation. It is the branch of semiotics that focuses on the formal characteristics of signs and symbols (Morris, 2008).
Pragmatics: this branch deals with the relation between signs or linguistic expressions and their users. It focuses on the biotic aspects of semiotics. That implies all the psychological, sociological and phenomena that relate to the functioning of signs (Morris, 2008).
Conclusion
From the literature above, one notes that semiotics is apprehensive of meaning. Objects, language, and images generate meanings or trigger a way to comprehend or attribute meaning. It can get seen that semiotics is an inquiry that is much broader than the study of symbolism. The use of semiotic challenges concepts such which possess the notion that images and/or objects can objectively depict something (Morris, 2008).

Semiotics classifies signs in relation to the ways in which they get transmitted. This process of carrying meaning depends on the use of codes. That may include the individual sounds or letters that humans use to form words. Moreover, it includes the body movement people they make in showing different attitudes or emotion. Sometimes semiotics can maneuver in the form of clothes people wear (Morris, 2008). 
References
Morris C. W. (2008). The Handbook of semiotics. Bloomington [u.a.: Indiana Univ. Press
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Management


1-If you wanted maximum employee performance, the goal difficulty should be

A.      Impossible
B.      Easy
C.      Challenging
D.     Moderate

2-Making a person feel joy or excitement is an example of using

A.      Credibility
B.      Emotional appeal
C.      Threats
D.     Logical reasoning

3-Ignoring the ideas of others and not paying attention are examples of what persuasion tactic?

A.      Passive inhibitive
B.      Passive facilitative
C.      Active inhibitive
D.     Active facilitative

4- Using authority works well with what type of people in the workplace?
A.      Customers
B.      Subordinates
C.      Supervisors
D.     Peers

5- What is not a persuasion strategy?

A.      Emotional appeal
B.      Threats
C.      Logical  reasoning
D.     Credibility

6-What external factor increases individual goal commitment through positive role models?

A.      Assigning goals that challenge people
B.      Peer pressure
C.      Making individual goals public
D.     Having a legitimate authority figure
7-Motivation is affected by an employee’s outcome expectation:
A.      True
B.      False

8-  What is not one way to earn credibility?

A.   Being ethical and dependable
B.   Demonstrating expertise
C.   Blind faith
D.   Having trustworthy intentions

9- Does rewarding yourself increase goal commitment?

A.   NO
B.   YES

10- What is the most effective way to get people to actually change their behavior?

A.   Using logical reasoning and threating punishment
B.   Being credible and using logical reasoning
C.   Using logical reasoning and emotional appeal
D.   Being credible and using emotional appeal

11- How is persuasion different from power or authority?

A.   Persuasion manipulates others so that they do what you want
B.   Persuasion preserves the freedom of others to make a decision
C.   Persuasion forces people to do things

12-Goal setting works through multiple mechanisms. What is not one of the mechanisms?

A.   Behavioral persistence
B.   Individual effort
C.   Monetary rewards
D.   Strategy development
  



13- What method of goal setting improves goal commitment?

A.   All improve commitment
B.   Manager assigns goals to employee
C.   Manager lets employee set own goals
D.   Managers allows employee to participate in goal setting

14- Waiting patiently and being silent are examples of what persuasion tactic?

A.      Passive facilitative
B.      Passive inhibitive
C.      Active inhibitive
D.     Active facilitative

15- When will feedback will not improve performance?

A.      Employee has high self-efficacy
B.      Employee is satisfied with existing performance level
C.      Employee sets higher goal for next evaluation

16- Goals should have a stated time frame for completion:
A.      True
B.      False

17- What is the best way to persuade someone?

A.      Assuming the other person is dumb
B.      Talking down to the other person
C.      Jumping around from topic to topic
D.   Tailoring your argument to the listener

18- If an employee has a difficult goal, what is the best way to improve performance?

A.   Provide a large bonus at the end
B.   Provide no bonuses
C.   Provide bonuses for partial completion


19-Empirical results have shown that what type of goals lead to higher performance?

A.   Do your best goals
B.   Specific, difficult goals
C.   Easy goals
D.   Medium goals

20-What was one important finding from a study by AT&T and Stanford?

A.   Groups that give better team presentations earn better grades in class
B.   Individuals who are most effective at presenting ideas have more successful careers
C.   The best presentations are long and detailed
D.    Individuals who can “wing it” or ad-lib in front of audiences are the best presenters


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