Management

1-If you wanted maximum employee performance, the goal difficulty should be

A.      Impossible

B.      Easy

C.      Challenging

D.     Moderate

2-Making a person feel joy or excitement is an example of using

A.      Credibility

B.      Emotional appeal

C.      Threats

D.     Logical reasoning

3-Ignoring the ideas of others and not paying attention are examples of what persuasion tactic?

A.      Passive inhibitive

B.      Passive facilitative

C.      Active inhibitive

D.     Active facilitative

4- Using authority works well with what type of people in the workplace?

A.      Customers

B.      Subordinates

C.      Supervisors

D.     Peers

5- What is not a persuasion strategy?

A.      Emotional appeal

B.      Threats

C.      Logical  reasoning

D.     Credibility

6-What external factor increases individual goal commitment through positive role models?

A.      Assigning goals that challenge people

B.      Peer pressure

C.      Making individual goals public

D.     Having a legitimate authority figure

7-Motivation is affected by an employee’s outcome expectation:

A.      True

B.      False

8-  What is not one way to earn credibility?

A.   Being ethical and dependable

B.   Demonstrating expertise

C.   Blind faith

D.   Having trustworthy intentions

9- Does rewarding yourself increase goal commitment?

A.   NO

B.   YES

10- What is the most effective way to get people to actually change their behavior?

A.   Using logical reasoning and threating punishment

B.   Being credible and using logical reasoning

C.   Using logical reasoning and emotional appeal

D.   Being credible and using emotional appeal

11- How is persuasion different from power or authority?

A.   Persuasion manipulates others so that they do what you want

B.   Persuasion preserves the freedom of others to make a decision

C.   Persuasion forces people to do things

12-Goal setting works through multiple mechanisms. What is not one of the mechanisms?

A.   Behavioral persistence

B.   Individual effort

C.   Monetary rewards

D.   Strategy development

  

13- What method of goal setting improves goal commitment?

A.   All improve commitment

B.   Manager assigns goals to employee

C.   Manager lets employee set own goals

D.   Managers allows employee to participate in goal setting

14- Waiting patiently and being silent are examples of what persuasion tactic?

A.      Passive facilitative

B.      Passive inhibitive

C.      Active inhibitive

D.     Active facilitative

15- When will feedback will not improve performance?

A.      Employee has high self-efficacy

B.      Employee is satisfied with existing performance level

C.      Employee sets higher goal for next evaluation

16- Goals should have a stated time frame for completion:

A.      True

B.      False

17- What is the best way to persuade someone?

A.      Assuming the other person is dumb

B.      Talking down to the other person

C.      Jumping around from topic to topic

D.   Tailoring your argument to the listener

18- If an employee has a difficult goal, what is the best way to improve performance?

A.   Provide a large bonus at the end

B.   Provide no bonuses

C.   Provide bonuses for partial completion

19-Empirical results have shown that what type of goals lead to higher performance?

A.   Do your best goals

B.   Specific, difficult goals

C.   Easy goals

D.   Medium goals

20-What was one important finding from a study by AT&T and Stanford?

A.   Groups that give better team presentations earn better grades in class

B.   Individuals who are most effective at presenting ideas have more successful careers

C.   The best presentations are long and detailed

D.    Individuals who can “wing it” or ad-lib in front of audiences are the best presenters

Sherry Roberts is the author of this paper. A senior editor at MeldaResearch.Com in best nursing essay writers. If you need a similar paper you can place your order from custom nursing papers.