Following
my reading of the hefty case study I have been able to come up with the
following issues as being the ones that are describing the relationship that
exists between the hardware and the IT department (Baldoni, 2009). The
principal issues that are making hefty hardware unable to reach the development
potential it can include:
·
The corporate disconnection from the
retail sector
·
Poor definition of the goals as well as
values for the business
·
The failure to have a platform for
sharing the available knowledge
·
The value associated with the available
data is not realized
·
The understaffing of the CIO is making
the department fail to attain the full productive capacity
·
The prevalent poor communication
·
Absence of integration of both the
business and the IT departments
·
The lack of training of the steering
committee
·
The prevalent politics in the context of
the cases of disrespect
·
Poor planning and time management
The
reading makes it very clear that as a result of the communication issues
between the IT and the business, there is no connection existing between the
various departments and the IT. The to creation of the effective relation
between the business and the IT department, it is prevalent that the four
fundamental blocks should be reinforced. These foundation blocks should include
credibility, competence, trust as well as the interpersonal interactions that
are not evident in the departments at hefty hardware (Frier & Stone, 2014).
Additionally the business manager holds that the people in the IT department do
not possess the adequate competence to be in a position to identify the
necessary solutions to the business problems. The position held as being normal
in the sense that the IT department does not possess the adequate
specialization relating to the business processes as well as goals at hefty
hardware (CIO, 2014).
The
relationship between these departments is indicative of no value for the
business as they are deleterious to any form of development of the business.
There exist no plans to integrate the functionalities of the business and IT
towards the development of the business success. Additionally the existence of
poor communication in the hardware is making it very difficult for production
decisions to attain. The prevalent politics between the IT and business
departments are additionally making it improbable for decisions directed at
improving the company to generate. For instance, Gutierez who is the IT
marketing manager does not have any comprehension relating to the technical
terms making it very difficult to market the department adequately (Nelson
& Alok, 2013).
Interpersonal
interactions that are a basic requirement for the creation of efficient working
relationships between the IT, as well as the other business departments, are
nonexistent at hefty hardware. The problem exacerbates because meetings
normally failed for the reason that the IT fail to comprehend the business talk
along with the fact that they are not ready to understand. Conversely, the
businesses managers fail to comprehend the technical talk on the occasion the
IT begin to explain the technical aspects’ of the solutions. Hefty hardware has
failed to establish to develop a solid foundation as well as the effective
relationship between business and the IT departments and makes it the basic
issue that hefty should deal with in the first place (Avanade, 2014). In the
event that Hardy manages to solve the problem, it will be able to ensure that
they are present, as well as the future projects is a success. Additionally it
is imperative that the IT spend invest enough time in explaining their plans to
support the business functions as well as ensure they work for the attainment of
the organizational objectives (Mckeen & Smith, 2012).
Additionally
the available business objectives such as reliability cost effectiveness as
well as the business improvement plans are resulting in a dilemma as a result
of poor planning and budgeting. The resultant cause of the inefficiency in
planning is because the IT department has a very poor working relationship with
the rest of the business along with their failure to react effectively to the
business propositions. The fact that the IT departments is sending their junior
staff in the meeting and characterized their inability to explain the technical
issues displays their lack of commitment to addressing the business needs
(Mugge, 2014). Additionally the IT department is making the situation worse as
a result of their failure to meet the business deadlines as well as the
inability to know of the functionalities of the various hefty stores.
The
lack of communication is making it impossible for the business executives to
engage in any form of sharing. The presence of information sharing would help
in the attaining of a common objective that will aid the organization in being
productive as well as efficient. The suggestion that Mr. Vogel make is very
good in having two executives from the IT and business departments traveling
together assist will improve the relation between the two departments.
Additionally it will make better the comprehension of the organizational
objectives and consequently present them with an opportunity of assessing the
operations of the various departments at hefty (Mckeen & Smith, 2012).
The
IT and the business can work effectively through the development and
modification of the present business goals and models. Through the recreation
of the business goals and models, hefty will be in a position to give
leadership to the best leaders. Additionally the involvement of these leaders
in the operations of the business will ensure that the business objectives
realized. Additionally the strengthening of the communication between the
various departments in the business will assist in ensuring that the entire
team is working towards the attainment of their objectives (Nelson & Alok,
2013) The realization of effectiveness in communication will be through
adequate training and reinforcing the relationships between the departments.
The attainment of the above objectives is through:
Ensuring
that there are regular weekly meeting for all the departments in the business
is meant to address the issues that each department is experiencing. Through
these regular weekly meetings, the communication between the departments will
be strengthened along with the reduction in the negative political differences.
Hiring additional IT employees will alleviate the problem of understaffing the
CIO and consequently assist the ability to design new systems for the business.
As a result, the productivity of the business will go up due to the
availability of the adequate systems that support the production processes
(Frier & Stone, 2014).
The
business and IT employees should train on the necessary communication skills
through the adoption of liaisons between the departments. Additionally through
the training, it will be possible for the employees on both sides to aware of
the new standards meant to address their communication capacities. Proper
management of time should additionally be the other factor championed in the
business by encouraging the IT departments always to plan their IT
implementation schedules. Additionally the foundations they rely on to fix
their internal issues should be done in time to be able to manage any forthcoming
challenges effectively ((Baldoni, 2009). The business needs to adopt research
strategies to focus on the contemporary industry and market trends to increase
their competitive edge in the industry. Through the research, they will be able
to design the most productive technology as well as processes that will work to
their advantage as well as creating the best competitive advantage for hefty
hardware.
With
the objective of addressing the communication challenges due to the technical
jargons, the departments should rely on the utilization of visual
representations of the new strategies. The creation of charts and presentations
will assist in explaining the technical values as well as concepts thus
ensuring that all the departments are on the same level about their
productivities. The steering committee should additionally trained with the
objective of ensuring that all the managers are well versed relating to the
development of the projects (Nelson & Alok, 2013). The importance of these
elements is that there is going to be effectiveness in the oversight role of
these committees thus ensuring that all the productive measures realized. The
management of hefty should guarantee that the execution of the business
projects utilizes the diversity available in the departments. The innovation
team at the business should generate from all the departments in the business.
Through this approach, it will be possible to create a unitary integrated
approach about the business values as well as goals for the project. The
resultant impact is that there is going to be a reduction in the communication
challenges in the business and consequently develop the teamwork thus improving
the productivity (Frier & Stone, 2014).
References
Avanade.
(2014). “Tension Between The IT Deopartnet And Business Forces New Approach To
Delicvering Technology To The Business”.
Baldoni.
John. (2009). “How Communication Drives Performance”. Bloomsherg Businessweek.Web.
CIO.
(2014). “Enhance Collaboration Between Business And The IT Department”.
Frier,
Sarah, & Stone, Brad (2014). “Operation Twitter”. Bloomsherg Businessweek,Web.
Mckeen,
J.D., & Smith H.A. (2012). IT Strategy : Issues And Practices. Upper Saddle River, NJ: Pearson Eductaion,
Inc. Digital Print.
Mugge,
Paul C. (2014). The World Needs Data-Savvy Managers”. Bloomsherg
Businessweek.Web.
Nelson
& Alok, (2013) Digitally Included:
Business-Community Partnerships To Promote The Use Of Information And
Communication Technologies. (2003).
Sherry Roberts is the author of this paper. A senior editor at MeldaResearch.Com in custom speech writing companies services. If you need a similar paper you can place your order from affordable term papers services.
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